Channel 13 used to welcome people calling their newsroom for comments, complaints, and criticisms. I really do care about Channel 13, but like many Eyewitness News viewers in Houston, feel betrayed by a station that stopped caring about us. I just want to say that that station probably gets more hate mail/negative comments these days than any other Owned station. You probably won't believe the kind of hate they've gotten recently. A few days ago, someone just told them that they should "dig" Channel 13's "grave". A year ago this month, which marked the 15-year anniversary of Marvin Zinder's death, someone else said that KTRK has desecrated the legacy of Zindler and Eyewitness News. He went on to say something like this: When there are more people in need of help than ever, you help fewer people than ever. I believe the viewer noted that Action 13 only helped one person in all of June and July of last year, or something like that. Sadly, it's pretty much the same this year too. You don't know how much it breaks my heart to see a station I grew up with be trashed like that, and even more so for Channel 13 to not listen and understand that the viewer was right.
(They used to have a number used to just go to the newsroom, and there was a different number for the breaking news tipline. They replaced it with just that one phone number.)
Well, a lot of people in this market will turn off Channel 13 for good if they downgrade their graphics. They have already gotten dozens of complaints telling them such, and it hasn't even happened yet. I'm am sorry to cause a stir, but the people who made this package--and the people who are pushing it--should want to hear all feedback: good, bad, and ugly. That's the only way you can improve. I know Tracy Butler at WLS was nice enough to give many complaints to Vivid Zero, but the company hasn't listened to any of the constructive criticism. Good for her for caring. Again, I'm sorry. Maybe now you'll better understand where I'm coming from.